1. General Information

• All orders are subject to product availability. If an item is not in stock at the time you place your order, we will do our best to expedite it or notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

• Items offered on our website are only available for delivery to addresses in the United States. Any shipments outside of the United States are not available at this time.

3. Delivery Time

• An estimated delivery time will be provided once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
• Unless there are exceptional circumstances, we make every effort to fulfill your order within 5 business days of the date of your order. Business day means Monday to Friday, except holidays.
• Please note we do not ship on Sundays.

4. Shipping Costs

• Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
• Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

5. Damaged Items in Transport

• If there is any damage to the packaging on delivery, contact us immediately at info@primearsenal.com

6. Questions

• If you have any questions about the delivery and shipment or your order, please contact us at info@primearsenal.com

7. Returns

• If an item needs to be returned - do not hesitate contacting us at info@primearsenal.com

By ordering from PrimeArsenal.com, you agree to this shipping policy and understand that the times are estimates and may be subject to changes due to external factors. We are committed to ensuring the timely delivery of all orders.